Others

(NOC) NetworkOperations Center

ZTL  Network Operations Center (NOC) is a one-of-a-kind, state-of-the-art nerve center for all of our services operations. It keeps constant vigilance over your critical voice, data and video networks, applications and infrastructure. Staffed by highly-certified Engineers and technicians of technology to proactively monitor your entire data infrastructure 24/7.

ZTL has the ability to monitor traditional telephone system components and your entire network – from WAN segments to routers to switches to servers to PCs, telephones, and the applications they run – all from one, intuitive window. This means that multiple systems keep watch over your entire IP Telephony Communications infrastructure, ensuring that we quickly identify and resolve any anomalies anywhere throughout the system, sometimes before you know they exist. If there is an issue, the system triggers audible and visual alerts and sends emails a specific escalation path to our NOC Technicians and key Engineers to triage and resolve the event.

Key Business Benefits

Speedy and Efficient Ticket Resolution - 

Vast Customer Base - 

Redundant Systems 

Exceptional Staff .

Comprehensive Coverage -.

Peace of Mind 

Standardized Reporting –